Return Policy
Our 30-Day Satisfaction Guarantee
At PointRelief, we believe you should experience real relief before committing. That's why every order is backed by our 30-Day Money-Back Guarantee.
How It Works
If for any reason you're not completely satisfied with your PointRelief Acupressure Mat & Pillow Set, simply contact us within 30 days of delivery and we'll process a full refund -- no questions asked.
Return Process
- Contact Us -- Email us at support@reliefstep.com with your order number
- Ship It Back -- We'll provide a prepaid return label for US orders
- Get Your Refund -- Once received, your refund is processed within 3-5 business days
Conditions
- Items must be returned within 30 days of delivery
- Product should be in its original packaging when possible
- Refunds are issued to the original payment method
Our Promise: We stand behind PointRelief 100%. If it doesn't work for you, we don't want your money. Simple as that.